Privacy Policy

1. Information We Collect

We may collect the following types of information when you use our services:

Personal Information

• Name, email address, phone number, and contact details.
• Business information (company name, job title).
• Billing and payment details (processed securely via RingCentral or third-party payment processors).

Usage Data

• Call logs, messaging history, meeting recordings (if applicable).
• IP address, device information, browser type, and operating system.
• Cookies and tracking technologies (see Section 5).

2. How We Use Your Information

We use your data for the following purposes:

• To provide and improve our RingCentral-powered communication services (calls, messages, video meetings).
• To authenticate users and secure accounts.
• To process transactions and send service-related notifications.
• For customer support, troubleshooting, and service enhancements.
• To comply with legal obligations and prevent fraud.

3. Sharing and Disclosure

We may share your information with:

• RingCentral (as our service provider) for cloud communications.
• Trusted third-party vendors (payment processors, analytics providers).
• Legal authorities if required by law (e.g., court orders, fraud investigations).
• Business partners (only with your explicit consent).

4. Data Security

• We implement encryption, access controls, and secure protocols to protect your data.
• RingCentral adheres to industry standards (e.g., SOC 2, HIPAA, GDPR).
• Regular security audits and employee training are conducted.

5. Cookies & Tracking Technologies

• We use cookies to enhance user experience and analyze service performance.
• You can manage cookie preferences via your browser settings.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Request data portability (under GDPR).
• Restrict or object to processing (where applicable).
• SMS consent is not shared with third parties.

7. SMS Terms of Service:

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Broad Horizons Inc. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at www.broadhorizonswi.org/privacy. Message HELP for help. Reply STOP to any message to opt out.

8. International Data Transfers

If data is transferred outside your country, we ensure compliance with GDPR and other regulations via Standard Contractual Clauses (SCCs) or other legal mechanisms.

9. Changes to This Policy

We may update this policy periodically. The latest version will be posted on our website with the effective date.

10. Contact Us

For privacy-related inquiries, please contact: